Auto & General continues to affirm its footing as a formidable leader in South Africa’s competitive short-term insurance industry. The revolutionary streak continues with commitment to service excellence whilst retaining the core values that have positioned Auto & General as a leader in the South African insurance industry.

Auto & General milestones:

• Auto & General Insurance Company Ltd, part of the Telesure Investment Holdings Group, was founded on 1 June 1985  
• Auto & General has been an influential player in the short-term insurance industry, displaying tremendous growth over the 24 years since its inception
• achieved an annual compound growth rate of over 50% per annum in 12 of its 15 years  
• placed first and second in SA for percentage growth by the Financial Mail and commended highly in various editions of the "Top Companies" survey
• international establishment of similar operations in the UK and Australia 
• strong premium growth in an increasingly evolving and price-sensitive market.

Short term Insurance & New Business
The growing SME market was one of the factors that prompted Auto & General’s Business Insurance product. We are confident that it is able to meet and surpass the needs of this untapped market.

Business Insurance offers:

• instant telephonic quoting
• Cash Back Plus
• plain English policy wording
• advanced claims processing technology
• a strong call centre experience

Partnerships (Tracker, Brokers)
Auto & General has always focused strongly on its broker business and now a considerable proportion of sales are generated through this channel.

Partnership Milestones:

• the Broker division provides both significant value and support to small and large brokerages
• Broker business was given a boost in 2005 with the addition of the new business insurance offering
• Auto & General continues to make steady progress in building partnerships and alliances
• our continued relationship with Tracker has been lengthy and positive. We also believe as Tracker does, that their product has been the reason for the recovery of the most vehicles globally.