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These are uncertain times. But in these times, you can rely on the promises Auto & General makes:
To be there for you when you need us to give you convenience and peace of mind. To do things right the first time. To share our knowledge and expertise. And ultimately, in a world full of uncertainty, we promise certainty. In a world full of unpredictability, we promise reliability. This is our promise to you.
- You will speak to a knowledgeable and experienced advisor
- You will have access to your policy information and documents, 24/7
- You will have assistance in case of an emergency, 24/7
- You will be kept informed on the progress of your claim
- You will have access to a dedicated claims consultant through your claims process
- Your vehicle will be repaired right the first time
- We will honour your claim if you have followed our claim certainty guidelines
- Will pay your claim immediately
- You will be able to rate our service after interacting with us
- We will pay you R500 if we do not deliver on our promise to you