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Terms and conditions for Auto & General Pet Insurance July – August Campaign

 

The promoter of the campaign is Auto & General Insurance Company Limited, herein after referred to as “Auto & General” (Registration number:1998/004804/06), a licensed insurer and financial services provider (FSP: 16354), whose registered office is at Auto & General Park, 1 Telesure Lane, Riverglen, Dainfern, 2191.

 

 THE CAMPAIGN

  1. Auto & General will be giving a R2 500 Takealot voucher, R2 500 online pet store voucher to one lucky customer who gets a Pet Insurance quote between 26 July and 31 August 2022. In addition to the voucher Auto & General will also donate R10 000 worth of blankets and food to an animal shelter.  

 

DURATION OF THE CAMPAIGN

  1. The campaign commences on 26 July 2022 and ends on 31 August 2022.

 

WHO MAY ENTER THE CAMPAIGN?

  1. The campaign is open to people who are:
  2. a. permanent residents and citizens of South Africa over the age of 18 years in possession of a valid South African Identity Document.
    b. existing Auto & General customers and have received an email or SMS with the competition details.

 

WHO ARE NOT ELIGIBLE TO PARTICIPATE IN THE CAMPAIGN?

  1. The campaign is not open to- 
  2. a. Directors, members, partners, agents, employees or consultants of Auto & General and/ or any of their associated or affiliated companies and/or agencies or any supplier of goods or services in connection with a campaign; and
    b. the spouse, life partner, business partner or associate, or the natural or adopted parent, child or sibling, of any person specified in the above.


HOW TO ENTER?

  1. To enter the campaign:
    1. Participants must get a quote for our Pet Insurance product between 26 July and 31 August 2022.
    2. Participants can get a Pet Insurance quote via our call centre or by using our online self-service portal.
    3. You don’t have to accept the quote in order to get an entry into the competition draw.
    4. Once a quote has been generated, you will automatically be entered into the competition draw.

 

HOW MANY TIMES CAN YOU ENTER?

  1. You can only enter the competition once during this competition period.

 

THE DRAW AND PRIZES

  1. All qualifying entries will be entered into a draw where one winner will be randomly selected.
  2. The winner will get the following:
    1.  A R2 500 (two thousand and five hundred rand only) Takealot voucher Takealot voucher
    2. A R2 500 (two thousand five and hundred rand only) online pet store voucher
  3. Auto & General will also donate blankets and food valued at R10 000 (ten thousand rand only) to an animal shelter of our choice.
  4. The vouchers are redeemable at on the merchants websites and are subject to their own terms and conditions.
  5. The winner will be notified via email or SMS within 15 days of the draw.

 

REQUIREMENTS YOU MUST MEET TO USE THE VOUCHER

  1. The voucher/s can be redeemed at the merchants specified by the promoter.
  2. The voucher/s are not transferable or exchangeable. 
  3. The voucher/s can be redeemed at the merchants specified by the promoter.
  4. The voucher/s are not transferable or exchangeable. 
  5. Auto & General will make the necessary arrangements to duly inform and deliver digital voucher prize to the winner via SMS or email.
  6. You must possess whatever documents and permissions that may be required in order to accept and use a voucher and these documents and permissions must remain valid in such minimum form and for such minimum period after the voucher date as may be required by the relevant authorities. Additionally, these documents and permissions are your responsibility to obtain at your own cost.
  7. Auto & General may need you to provide additional information and documentation as we may reasonably require in order to process, confirm and facilitate your acceptance and/or use of a voucher. If you refuse to provide us with the requested information or documentation, you will forfeit the voucher. 

 

WHAT HAPPENS IF THE WINNER CANNOT BE CONTACTED OR IS NOT ABLE TO TAKE UP THE PRIZE?

  1. The promoter will attempt to contact the winner within 10 working days with the contact details provided. Should the promoter fail to reach the winner within this time, the winner will forfeit the prize and the promoter reserves the right to re-draw a new winner under the same conditions stated above.

 

GROUNDS FOR DISQUALIFICATION 

19.  You may not win a voucher if it is unlawful for Auto & General to supply such a voucher to you. If you do win such a voucher, you will forfeit it.

20.  If you fail to comply with any of the terms and conditions, then without prejudice to any other remedy which Auto & General may have, you will be automatically disqualified, and you will forfeit the voucher/s (in the event that you have already won a voucher).


GENERAL

21. Your entry into the campaign and/or your acceptance of a voucher (in the event that you win a voucher) constitutes your binding acceptance of the terms and conditions.

22.  If you use a mobile/cell phone for entry into the campaign, the telephone calls/text messages/data usage will be charged at the prevailing rates, which may vary from time to time. "Free" minutes under a cell-phone contract do not apply.

23.  It is your responsibility to ensure that your entry is received by Auto & General prior to the closure of the campaign. Any entries which are not received by Auto & General prior to the closure of the campaign will not be eligible to participate, regardless of the reason for the late entry. Auto & General and its affiliates are not responsible for any entries which are not received by Auto & General, whether timeously or at all, regardless of the cause thereof. Without limitation, Auto & General and its affiliates are not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer hardware or software failure or malfunction, traffic congestion (whether physical, or on the Internet, telephone lines or at any service provider, website or other device or medium), or any combination thereof, or any other technical or other problems.

24.  Auto & General and our affiliates are not responsible for any injury or damage to your or any other person’s computer, mobile telephone or other device used by you to enter into, or obtain any materials related to, the campaign.

25.  It is your responsibility to ensure that any information which you provide to Auto & General is accurate, complete and up to date. Should any of the data provided by yourself in connection with this campaign prove to be invalid, inaccurate, and false or misleading, your entry shall be disregarded, and you shall be prohibited from entering any further Auto & General campaigns for a set period to be determined by Auto & General.

26. Auto & General does not make any representations or give any warranties, whether expressly or implicitly, as to a voucher, and in particular, but without limitation, make no representations and give no warranty that –

26.1  Your entry or participation in the campaign will necessarily result in you winning a voucher; or

26.2  a voucher, or any aspect thereof, will meet your, requirements, preferences, standards or expectations.

27.  Auto & General and our affiliates will not be responsible for any harm, damage, loss or claim relating to the provision of any element of a voucher or any changes to a voucher that may be made at any time.

28.  Vouchers are not transferrable and may not be deferred, changed or exchanged for any other item.

29.  Auto & General may invite you to be present when the voucher winners are determined or announced, to participate in any of our marketing activities, to appear in person in the electronic media and/or the print media, and/or to endorse, promote or advertise any of our goods or services, for which no fee, royalty or other compensation will be payable. You may decline such an invitation.

30.  Auto & General and our third-party suppliers, as the case may be, reserve the right to vary, postpone, suspend, or cancel the campaign and any vouchers, or any aspect thereof, without notice at any time, for any reason which we deem necessary. In the event of such variation, postponement, suspension or cancellation, you agree to waive any rights, interests and expectations that you may have in terms of this campaign and acknowledge that you will have no recourse against us, our affiliates and third-party suppliers.

31.  You agree that your participation in the campaign, and your acceptance and/or use of a voucher, or any aspect thereof, is at your own risk.

32.  Auto & General and our affiliates will not be responsible, and disclaim all liability, for any loss, liability, injury, expense or damage (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising from negligence or any other cause, which is suffered by your participation in the campaign or the acceptance and/or use by you, or your partner (if applicable), of any voucher, or by any action taken by us or any of our affiliates in accordance with the terms and conditions.

33. You, and in the event of your death, your family, dependents, heirs, assignees or any other beneficiaries of your estate, indemnify and hold us and our affiliates harmless against any claim by you, or your partner (if applicable), (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising from negligence or any other cause, relating to any injury, loss, liability, expense and/or damage which you may suffer, howsoever arising, in relation to your entry into this campaign and/or acceptance and/or use by you of a voucher.

34. You acknowledge that the acceptance and use of a voucher is subject to the proviso that-

34.1  All of the terms and conditions will apply to both you and your partner (if applicable), and you will ensure that your partner agrees to be bound and complies, and will continue to comply, therewith; and

34.2  you will take full responsibility for your partner; and

35.3  you indemnify and hold us and our affiliates harmless against any claim by your partner or any third party in the event that your partner suffers any loss or damage pursuant to your partner’s acceptance and/or use of a voucher.

36.  By entering this campaign, participants agree to receive marketing and/or promotional material from Auto & General and/or any of their associated or affiliated companies. No participant or winner of this campaign is in any way obliged to enter into a contract of insurance with Auto & General and/or a contract with any of their associated or affiliated companies.

37.  For purposes hereof, "affiliate" means Auto & General’s partners, co-promoters and sponsors of this campaign, our subsidiaries, our and their subsidiaries and respective holding companies, the subsidiaries of their holding companies, and our and their directors, officers, employees, agents and representatives.

38.  These terms and conditions will be construed, interpreted and enforced in accordance with the laws of contract and dispute resolution in the Republic of South Africa.

39.  Auto & General and the judges' decision on any matter concerning the campaign and/or arising out of these terms and conditions is final and binding on you, and no correspondence will be entered into.www.dmma.co.za

40. All individuals who send referrals must obtain the necessary consent from their family and friends prior to sharing their details with Auto & General Insurance. The referee must consent to their details being shared with Auto & General Insurance.