Auto and General Direct Marketing Incentive Campaign

Auto and General is running a Direct Marketing Incentive campaign where entrants will receive a Woolworths voucher of R500 (five hundred rand) for completing an obligation-free car insurance quote with them.

The promoter and / or sponsor of the incentive campaign is Auto and General Insurance Company Limited (“Auto and General Insurance”) (Registration number: 1973/016880/06), a licensed non-life Insurer and financial services provider, whose registration office is at Auto and General Park, 1 Telesure Lane, Riverglen, Dainfern, 2191.

DURATION OF THE CAMPAIGN

1. The campaign commences on 8th March 2023 and ends on 14th April 2023, both days inclusive. After this date, no further entries to the campaign will be permitted.

WHO MAY ENTER THE CAMPAIGN

2. The campaign is open to permanent residents and citizens of South Africa over the age of 18 years in possession of a valid South African Identity Document. Only members of the public may enter. WHO MAY NOT ENTER THE CAMPAIGN

3. The campaign is not open to-

3.1 directors, members, partners, agents, employees, or consultants of Auto and General Insurance and/ or any of their associated or affiliated companies and/ or agencies or any supplier of goods or services in connection with a campaign; and

3.2 the spouse, life partner, business partner or associate, or the natural or adopted parent, child, or sibling, of any person specified in the above.

3.3 existing Auto and General customers will also not qualify for the campaign,

4. You may not participate in the campaign if you have won a campaign promoted by Auto and General Insurance within the past three months. You will be eligible to participate in a campaign promoted Auto and General Insurance after the expiry of three months after the date on which you won the last campaign. HOW TO ENTER

5. Participants will receive an SMS from the Direct Marketing partners on behalf of Auto and General Insurance asking them to reply to the SMS if they would like to receive a call back for an obligation-free car insurance quote and receive a R500 Woolworths voucher. The Direct Marketing partners will also use a warmup script which will create awareness about the campaign and encourage people to get a quote and receive the R500 Woolworths voucher.

HOW MANY TIMES CAN YOU ENTER?

6. Each participant may only enter the campaign once and can also only receive one incentive irrespective of the number of obligation-free car insurance quotes completed under one policy. PRIZES

7. R500 Woolworths voucher if they opt in for an obligation-free car insurance quote.

REQUIREMENTS YOU MUST MEET TO USE THE PRIZE

8. Any costs or expenses which you may incur other than in respect of those items specifically included in a prize are for your own account. Auto and General Insurance will not be responsible for any costs or expenses which you, or your partner (if applicable), incur during and for purposes of your entry into the campaign and your acceptance and/or use of a prize.

9. The prize is not transferable or exchangeable.

10. You must possess whatever documents and permissions that may be required in order to accept and use a prize, which documents and permissions is your responsibility to obtain at your own cost, and which documents and permissions must remain valid in such minimum form and for such minimum period after the prize date as may be required by the relevant authorities.

11. Auto and General Insurance may require you to provide us with such additional information and documentation as we may reasonably require in order to process, confirm and facilitate your acceptance and/or use of a prize. If you refuse to provide us with the requested information or documentation, you will forfeit the prize. DELIVERY AND / OR ACCEPTANCE OF PRIZE

12. Auto and General Insurance will send the SMSs with the voucher number for the participants to claim at any Woolworths store. HOW WILL PARTICIPANTS BE NOTIFIED

13. A trigger SMS with the voucher number will be sent to the participants for them to claim at any Woolworths store. After the participants have done their quote, the Woolworths voucher will be sent to them within 21 working days. WHAT HAPPENS IF THE PARTICIPANT CANNOT BE CONTACTED OR IS NOT ABLE TO TAKE UP THE PRIZE

14. If the participant is not able to take up the prize, the voucher number will be sent to someone else. GROUNDS FOR DISQUALIFICATION

15. You may not receive a prize if it is unlawful for Auto and General Insurance to supply such a prize to you. If you do receive such a prize, you will forfeit it.

16. If you fail to comply with any of the terms and conditions, then without prejudice to any other remedy which Auto and General Insurance may have, you will be automatically disqualified and you will forfeit the prize/s (in the event that you have already won a prize).

17. You may not receive a prize if your obligation-free car insurance quote was not completed during the Incentive Campaign Drive Period.

18. If you didn’t enter the campaign through the Direct Marketing channel.

GENERAL

19. Your entry into the campaign and/or your acceptance of a prize constitutes your binding acceptance of the terms and conditions.

20. If you use a mobile phone for entry into the campaign, the telephone calls/text messages/ data usage will be charged at the prevailing rates, which may vary from time to time. "Free" minutes under a cell-phone contract do not apply.

21. It is your responsibility to ensure that your entry is received by Auto and General Insurance prior to the closure of the campaign. Any entries which are not received by Auto and General Insurance prior to the closure of the campaign will not be eligible to participate, regardless of

the reason for the late entry. Auto and General Insurance and its affiliates are not responsible for any entries which are not received by Auto and General Insurance, whether timeously or at all, regardless of the cause thereof. Without limitation, Auto and General Insurance and its affiliates are not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer hardware or software failure or malfunction, traffic congestion (whether physical, or on the Internet, telephone lines or at any service provider, web site or other device or medium), or any combination thereof, or any other technical or other problems.

22. Auto and General Insurance and our affiliates are not responsible for any injury or damage to your or any other person’s computer, mobile telephone or other device used by you to enter into or obtain any materials related to the campaign.

23. It is your responsibility to ensure that any information which you provide to Auto and General Insurance with this campaign prove to be invalid, inaccurate, and false or misleading, your entry shall be disregarded and you shall be prohibited from entering any further Auto and General Insurance campaigns for a set period to be determined by Auto and General Insurance.

24. Auto and General Insurance does not make any representations or give any warranties, whether expressly or implicitly, as to a prize, and in particular, but without limitation, make no representations and give no warranty that –

24.1 your entry or participation in the campaign will necessarily result in you receiving a prize; or

24.2 a prize, or any aspect thereof, will meet your, requirements, preferences, standards or expectations.

25. Auto and General Insurance and our affiliates will not be responsible for any harm, damage, loss or claim relating to the provision of any element of a prize or any changes to a prize that may be made at any time.

26. Prizes are not transferable and may not be deferred, changed or exchanged for any other item.

27. Auto and General Insurance may invite you to be present when the prize participants are determined or announced, to participate in any of our marketing activities, to appear in person in the electronic media and/or the print media, and/or to endorse, promote or advertise any of our goods or services, for which no fee, royalty or other compensation will be payable. You may decline such an invitation.

28. Auto and General Insurance and our third-party suppliers, as the case may be, reserve the right to vary, postpone, suspend, or cancel the campaign and any prizes, or any aspect thereof, without notice at any time, for any reason which we deem necessary. In the event of such variation, postponement, suspension or cancellation, you agree to waive any rights, interests and expectations that you may have in terms of this campaign and acknowledge that you will have no recourse against us, our affiliates and third-party suppliers.

29. You agree that your participation in the campaign, and your acceptance and/or use of a prize, or any aspect thereof, is at your own risk.

30. Auto and General Insurance and our affiliates will not be responsible, and disclaim all liability, for any loss, liability, injury, expense or damage (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising from negligence or any other cause, which is suffered by your participation in the campaign or the acceptance and/or use by you, or your partner (if applicable), of any prize, or by any action taken by us or any of our affiliates in accordance with the terms and conditions.

31. You, and in the event of your death, your family, dependents, heirs, assignees or any other beneficiaries of your estate, indemnify and hold us and our affiliates harmless against any claim by you, or your partner (if applicable), (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising from negligence or any other cause, relating to any injury, loss, liability, expense and/or damage which you may suffer, howsoever arising, in relation to your entry into this campaign and/or acceptance and/or use by you of a prize.

32. You acknowledge that the acceptance and use of a prize is subject to the proviso that –

32.1 all of the terms and conditions will apply to both you and your partner (if applicable), and you will ensure that your partner agrees to be bound and complies, and will continue to comply, therewith;

32.2 you will take full responsibility for your partner;

32.3 you indemnify and hold us and our affiliates harmless against any claim by your partner or any third party in the event that your partner suffers any loss or damage pursuant to your partner’s acceptance and/or use of a prize;

32.4 any minor will be accompanied by a parent or legal guardian.

33. By entering this campaign, contestants agree to receive marketing and/or promotional material from Auto and General Insurance and/or any of their associated or affiliated companies via direct marketing including electronic communications. No participant of this campaign is in any way obliged to enter into a contract of insurance with Auto and General Insurance and/or a contract with any of their associated or affiliated companies.

34. For purposes hereof, "affiliate" means Auto and General Insurance’s partners, co-promoters and sponsors of this campaign, our subsidiaries, our and their subsidiaries and respective holding companies, the subsidiaries of their holding companies, and our and their directors, officers, employees, agents and representatives.

35. These terms and conditions will be construed, interpreted and enforced in accordance with the laws of contract and dispute resolution in the Republic of South Africa

36. Auto and General Insurance and the judges' decision on any matter concerning the campaign and/or arising out of these terms and conditions is final and binding on you, and no correspondence will be entered into.

37. Auto and General Insurance may amend or cancel the Incentive Campaign at any time without prior notice.