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Contact us
If you have any questions, feel free to give us a call.
Emergency
Our emergency assist number for home, road, medical and trauma assistance can be accessed 24/7/365 by calling 0860 10 42 10. Please note that these numbers are for emergencies and assistance requests only.
EMERGENCY ASSISTANCE
0860 10 42 10
INTERNATIONAL ASSISTANCE
+27(11) 694 6694
Operating Hours
SALES
Monday - Thursday
08h00 - 20h00
Friday
08h00 - 18h00
Saturday
08h00 - 13h00
Sunday
Closed
Public Holidays
08h00 - 13h00
SUPPORT
Monday - Friday
08h00 - 17h00
Saturday
08h00 - 13h00
Sunday
Closed
Public Holidays
Closed
Address
Auto & General Park
1 Telesure Lane
Riverglen, Dainfern
2191
PO Box 11250
Johannesburg
2000
Complaints, fraud & ethics
We're fully committed to ensuring fair, transparent and prompt internal resolution of complaints.
COMPLAINTS ASSISTANCE
0860 07 23 27
disputeresolution@autogen.co.za
Learn more about our Complaints resolution handling here.
SENIOR MANAGER: AUTO & GENERAL
FRAUD
Speak Up! Report Fraud
If you suspect that fraud is being or has been committed or know of someone who has committed fraud, you can report it safely and anonymously to:
Fraud Voicemail Number
0861 115 653