<md-dialog> <md-dialog-content class="padding-v-15-xs padding-h-15-xs"> <md-card class="flat-card"> <div class="close-md-dialog menu-close-icon" data-ng-click="ComplaintsDialog.closeDialog()"></div> <div> <div class="col-xs-12 no-padding-left-xs front-brand-main-1 font-medium margin-v-5 font-size-2"> Complaints assistance </div> Auto & General Insurance is fully committed to ensuring fair, transparent and prompt internal resolution of complaints." + " The organisation is devoted in guaranteeing continued delivery of the highest standard of complaints handling by ensuring that complaints are dealt " + "with by members of staff with the necessary expertise, experience and qualifications to correctly deal with all complaints. Our detailed complaints and escalation process, " + "as well as the details of the relevant Ombud Schemes can be found in your policy schedule and the term and conditions on our websites for ease of reference."+ " We want to ensure easy access to the complaints procedures and that the internal complaints process is transparent and visible to our customers. <div class="padding-v-15-xs"> Should you wish to submit a complaint please contact us on <br class="visible-sm" /> <span class="hidden-xs front-brand-main-1">0860 10 90 59</span><a class="visible-xs" href="tel:0860109059">0860 10 90 59</a> </div> </div> </md-card> </md-dialog-content> </md-dialog>