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Tips from Auto & General to help you experience a smoother claims journey

Friday, 27 July 2018

Your business is insured and you regularly pay your premiums, but what can you do to ensure a smoother experience when it’s time to claim? Here are 10 tips from our Auto & General claims department:

  1. Always read your newest insurance schedule and make sure your cover is correct and you are insured for the correct amounts.
  2. Make time to read and understand your terms and conditions and phone our customer service line on 0860 10 44 34 if you have any queries.
  3. Keep proof of purchase for any items you buy for your business.
  4. Always notify us of any changes relating to drivers, address, security and use of insured items.
  5. Be aware of important time lines to provide certain documents or to notify us of a claim.
  6. Keep your portable possessions safe and out of sight in the boot of your vehicle when driving.
  7. We care about you and your belongings; be vigilant about remote jamming.
  8. If a tracking device is a requirement on your vehicle, test this frequently to ensure that it is always in a working condition.
  9. Keep your emergency assist number (0860 83 84 85) close for you to be assisted for towing and medical assistance should you have an accident. 
  10. Obtain as much information as possible from other parties involved at the scene of an accident.

The information provided in this article is provided for informational purposes only and should not be construed as legal or financial advice.

Auto & General Insurance Company Ltd is an authorised financial services provider. Terms and Conditions apply.

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