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Benefits for Auto & General clients

Auto and General App

Over three decades experience in the palm of your hand. That’s what you get with the Auto & General app. You can rely on our app for everything from mobile crash detection and emergency medical assistance to viewing your policy details.

Noteworthy Accolades, Awards and Recognition

Our superior service and years of experience has resulted in us being recognised by the
Ombudsman for Short Term Insurance; the PWC Brandseye Index; Readers Choice Awards;
Orange Index Awards and most importantly, by our loyal customers.

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Lowest number of complaints
and the best Overturn Rate*
in South Africa.

In the latest report from the Ombudsman for Short-Term Insurance,
we are noted as one of the insurers in the industry with the lowest
number of complaints. In addition, our Overturn Rate*is the lowest
when compared to some of the largest insurers in SA.

*The Overturn Rate - where the Ombudsman decides in favour of the complainant
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Our customers score us 9.2 out
of 10 when asked how easy it
was to interact with us.
*Average score based on customer feedback
following service interactions during 2022.
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Voted insurer
with the quickest
response time*
*PwC BrandsEye 2021 South African
Insurance Sentiment Index.
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Voted best STI
and best car
insurance*
*The annual Best of Joburg
Readers Choice Awards, 2021
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Proudly one of the top
STI service providers
in South Africa*
*Ask Afrika Orange Index
Awards, 2021
Noteworthy Accolades,
Awards and Recognition
Our superior service and years of
experience has resulted in us being
recognised by the Ombudsman for Short
Term Insurance; the PWC Brandseye
Index; Readers Choice Awards; Orange
Index Awards and most importantly, by
our loyal customers.
Auto gen Image Block
Lowest amount of complaints
and the best Overturn Rate*
in South Africa.
In the latest report from the Ombudsman for STI,
we are noted as one of the insurers in the industry with
the lowest number of complaints. In addition, our
Overturn Rate*is the lowest when compared to some
of the largest insurers in South Africa.
*Where the Ombudsman decides in favour of complainant

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Voted insurer
with the quickest
response time
*PwC BrandsEye 2021 South African
Insurance Sentiment Index.
Auto gen Image Block
Voted best short term
insurance and best
car insurance
*The annual Best of Joburg
Readers Choice Awards,2021.
Auto gen Image Block
Proudly one of the top
STI service providers
in South Africa
*Ask Afrika Orange Index
Awards, 2021

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Customers score us
9/10 when asked how
easy it was to interact with us
*Average score based on customer feedback
following service interactions during 2021.

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Personal Loans

Value Added Products

Insurance Solutions for Brokers

 

These days it seems that life moves at an ever-increasing pace, leaving little time for you to devote yourself to what’s important. That’s where our valued Broker Partners step in. Our brokers are ready and willing to assist you with your insurance needs, so that you don’t have to choose between your family and the necessary administration.