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Auto and General
SA's Best Customer Service
Auto and General Ranked as South Africa’s Best Insurer!
Named South Africa’s Best Short-Term Insurer in the 2025 Customer Experience Index. This recognition reflects our commitment to fast responses, effective resolutions and customer-first thinking, backed by 40 years of experience.
We’re there for you & your insurance needs.
Choose from a complete suite of award-winning cover.
Car
Quality cover to help keep you moving with total confidence.
Business
Quality cover designed to keep your business moving forward.
Home
Quality cover for your home and everything you value inside.
Pet
Quality cover for your pet through illness and injury alike.
Personal
Quality cover for life’s unexpected and challenging moments.
Vehicle
Quality cover for the vehicles you drive, ride, tow and use.
We stand by our promises
If we don’t live up to them, we’ll pay you R1000 [1]
Insured right
We’re there to see you’re insured right.
With A&G, you will always speak to a knowledgeable and experienced insurance advisor to insure you right.
Service Right
We’re there to see you’re serviced right.
Rely on A&G for 24/7 emergency services and 24/7 access to your policy and documents.
Settled Right
We’re there to see you’re settled right.
We give you a dedicated claims consultant and pay approved claims immediately.
We’re tried & trusted.
The compliments that prove our commitment. Claim after claim.
“Prompt service and speedy feedback after submitting my claim” With permission from our customer. This does not constitute financial advice.
Mr. Sinden
“The claims experience was very efficient on the app, thank you Elizma!” With permission from our customer. This does not constitute financial advice.
Jacques
Average Customer Rating:
4.50/5
“The service was quick, efficient and well conducted” With permission from our customer. This does not constitute financial advice.
Bennett, Benjiman Roberts
“Great service and straight to the point with assistance regarding my reason for the call. With permission from our customer. This does not constitute financial advice.”
Aobakwe
“Very helpful and informative agents. Got comprehensive cover within a few minutes of the call.” With permission from our customer. This does not constitute financial advice.
Ms. Ndaba
We’re reliable & recognised.
The accolades that prove our difference. Year after year.
Top 4 in the short-term insurance industry
Top 3 in the short-term insurance industry
Silver for short-term insurance
World's Best Auto Insurance Companies List
Best Short-Term Insurer: Car, Buildings, Household.
Best Auto Insurance Brand in South Africa
Orchid recognition for the Never not there™ campaign
Ranked #1 for customer experience
Top 4 in the short-term insurance industry
Top 3 in the short-term insurance industry
Silver for short-term insurance
World's Best Auto Insurance Companies List
Best Short-Term Insurer: Car, Buildings, Household.
Best Auto Insurance Brand in South Africa
Orchid recognition for the Never not there™ campaign
Ranked #1 for customer experience
Top 4 in the short-term insurance industry
Top 3 in the short-term insurance industry
Silver for short-term insurance
World's Best Auto Insurance Companies List
Best Short-Term Insurer: Car, Buildings, Household.
Best Auto Insurance Brand in South Africa
Orchid recognition for the Never not there™ campaign
Ranked #1 for customer experience
Download the Auto and General app.
If we don't live up to them, we'll pay you R1000.
Keeping you safe on the road with AutoSOS.
We use bio-metric technology, ensuring that only your face or fingerprint will open the app.
Our news, stay informed.
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