Running a business is challenging enough without the little day-to-day crises such as burst pipes or electrical issues.
Auto & General Insurance Office Assist benefit saves you the cost of call-out fees and one hour’s labour for the services of
We will provide access to plumbers in circumstances where the emergency is any of the following:
- Visible burst water connections and pipes
- Blocked drains, toilets, baths, and sinks causing further damage to the business premises
- Emergency geyser overflow, valves (Latco and pressure release) causing loss of hot water and pressure-release problems.
Glazier assistance is a 24-hour helpline, where a service provider is dispatched to ensure that damaged building glass can be professionally replaced. We will provide glazier assistance in the case of broken or badly cracked windowpanes which could result in unauthorised access to the business premises. Note: Glazier assistance does not include the cost of materials.
We will provide access to electricians where the emergency is any of the following resulting in power failures:
- Distribution boards, circuits, and main cables
- Earth-leakage relays
- Geyser connections and elements
- Plug points
- Light fittings or switches
- Lightning strikes on wiring
- Multiple burnt connections on wiring or plug points
- Connections to all electrical motors (e.g. electric gate motor)
We will provide the services of a locksmith if keys are broken off or lost for the main entrance or exit of the business premises (including outbuildings), or if a person is locked inside the business premises.
We will also provide the services of:
- Tree fellers and beekeepers – paid for, up to the per-incident limits only and only within daylight hours
- Pest controllers to eradicate borer beetles, thatch lice, dust mites, cockroaches, fleas, fish moths, ants, ticks, bedbugs, and rodents – paid for, up to the per-incident limits only and only within daylight hours
- Security assistance and guarding services in the event of a break-in. Note: Cost will be for your own account.
Office Assist is available 24/7, 365, unless stated otherwise.
Safe Drive & Convenience Drive is a shuttle service that gets you home safely after a function or event for trips in a 50km radius.
Tender Assist helps you save time and money otherwise spent monitoring for tenders. Never miss a tender opportunity!
Our IT Help Desk is here to assist. Get remote access to our IT help desk for resolving laptop and desktop issues.
Our customers generally score us 9.2 out of 10 when asked how easy it was to interact with us.