A Complete Guide to Getting Your Cross-Border Letter

Are you looking forward to relaxing on a Mozambican beach, enjoying a secluded desert safari in Namibia, exploring the Okavango Delta in Botswana, or visiting family in Zimbabwe?

Whichever border you’ll be driving across these holidays, it’s important to make sure your paperwork is in order, and that includes your cross-border letter.

Why a Cross-Border Letter Is Essential for South African Drivers

In a bid to crack down on vehicle theft, the government has implemented safety measures to ensure that all cars crossing the South African border are legitimately leaving and returning to the country. A cross-border letter proves that you have the required car insurance in the country you’re travelling to. If something happens during your travels, the letter helps validate any insurance claims across borders. Not having a cross-border letter can result in you being denied entry to a country, as well as fines. 

Insurance Coverage Across Southern African Countries

It’s important to know how your Car Insurance applies outside of South Africa when travelling across borders. Not all policies offer automatic cover in neighbouring countries, and without the correct coverage, you can be left financially exposed in the event of an accident. With Comprehensive Vehicle Insurance from Auto and General, you are covered in South Africa, Botswana, Lesotho, Malawi, Mozambique, Namibia, Eswatini, and Zimbabwe.

How to Request and Receive Your Cross-Border Letter

A cross-border letter from Auto and General will state what kind of vehicle insurance you have and whether or not your car is covered in the country you’re travelling to. It’s extremely important to check that your vehicle is covered before leaving South Africa, as some countries may hold you personally liable for any damage your vehicle might cause. This letter also helps to prove that you legitimately own the vehicle and aren’t trying to illegally take it across the border.

With our years of insurance experience, we’ve made it easy for you to get your cross-border letter. Simply log in to your profile online to request it. You’ll need to fill in a few basic details, such as the country you’re travelling to and your dates of travel, and we’ll automatically email it straight to you. No-fuss, no hassles.

Other Important Documents You’ll Need at the Border

In addition to having a cross-border letter from your insurance company, there are some other documents you should have with you if you want a smooth border crossing.

• Passports for you and your passengers.

• Valid driver’s licence.

• Certified vehicle registration papers.

• If your car is still financed by the bank, you’ll need a letter confirming you have permission to take it out of the country.

• A letter of authority from the car hire company if you are renting a vehicle.

Border regulations can differ between countries, so in addition to the standard documentation above, be sure to thoroughly research what you need to enter and exit a specific country.

Tips for Hassle-Free Cross-Border Travel During Holidays

As exciting as cross-border travel is, it can get stressful if you’re not properly prepared. Particularly during the holiday season, border posts get busy. If you’re crossing more than one border, they may have different requirements. It’s essential that you plan ahead for a smooth crossing. Here are some tips: 

• Request your cross-border letter well in advance of your travels.

• Make copies of all your documents. Have digital and physical backups in case of loss or damage.

• Check peak times for border posts and try to travel during the quieter periods to avoid long queues. 

• Keep cash on hand for border fees, road tolls, or any emergencies. 

• Pack a safety kit and a first-aid kit. 

• Ensure your vehicle is properly serviced and maintained for the long journey. Check the vehicle paperwork and make sure it’s all up to date.

Crossing the Border With Auto and General

No matter where you’re headed over the holidays, Auto and General has the experience to ensure you and your loved ones have everything you need for a safe and relaxing trip. Request a Car Insurance quote to find out how you can be protected during your travels.