3 min read

The Auto&General Difference™

experience

March 28, 2024

Since 1985, we’ve been there for South Africans and all their insurance needs. Almost 40 years later and nothing has changed… our unwavering commitment to do good still stands.

We’re obsessed with being there whenever you need us most, whether it’s after a small crack on your windscreen or after the flash flood washes the exterior wall away.

We are never not there.

Over the years we’ve carefully studied the claims that our customers submit and found an insightful pattern… the majority of all claims have the word “suddenly” in them.

o Suddenly the riverbanks broke…

o Suddenly large flames came from the lounge…

o Suddenly I noticed the front door handle was removed…

Between suddenly and things changing can be a split second; that’s why we at Auto&General assure you that you’re never alone.

 

With the Auto&General Difference™, our commitment to you is:

To service you right: our senior dedicated consultants are available past normal business hours.

To insure you right: we will proactively manage your portfolio to ensure that you have cover that suits all your needs.

To settle you right: a claims consultant will be specifically assigned to your claim. They will communicate with you timeously and assist with vetted suppliers.

 

Auto&General is there for the little things and the big things.

Never not there.

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